COVID-19 Updates & Information

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Travel Information - Covid 19 updates

Update 01.06.2020

Dear Epoque Guest,

We are happy to see that, after a few months of unprecedented standstill, the world is now on the path to recovery and we are slowly but surely resuming our travels. As tourism in post-pandemic era has to reinvent itself to ensure extra safety and more sustainability, we, at Epoque, are committed to providing you with a safe environment while maintaining the same luxury experience you are used with.

We are working tirelessly to guarantee the highest level of service while performing all the necessary health safety protocols and taking the best preventive measures possible before, during, and after each visit. Our expert staff has been trained to integrate the strictest cleaning, disinfecting and distancing routines into their daily shifts, making sure the rooms are perfectly sanitized, the multi-use touchpoints in common areas are frequently cleaned and all conditions for comfortable safe distancing are met. As a Member of Relais & Châteaux, Epoque is performing all household and food safety routines in accordance with the latest Relais & Châteaux guidelines and recommendations, which have been implemented across the network worldwide.

Our mission, during this period of limitations and uncertainty, remains the same it has always been: to offer you exceptional hospitality experiences and a unique sense of serenity and wellbeing. Epoque is ready to welcome you and we are now gradually reopening all the services that perfect your stay: our summer terrace is open starting June 1st, followed by our wonderful SPA and our fine-dining restaurant, L’Atelier, in mid-June. We are going the extra mile to double the care and attention to every detail, so that we offer you an uncompromised level of service and the same warm welcome as always.

Looking forward to your visit at Epoque Hotel Relais & Chateaux,

Diana Popescu

Owner & General Manager



Travel Information - Covid 19 updates

Update 10.04.2020

Dear Epoque Guest,

In this unprecedented context of social distancing and travel standstill, we are all experiencing the same feelings of distress and anticipation, making all efforts to stay safe and looking forward to the moment of return to normality.

We, at Epoque, continue to do what we do best: take care of our guests and our hotel as we do our own home and family. We want to assure you that the safety and wellbeing of our guests and staff are top priority, as always. We are taking all precautions to guarantee a secure environment at Epoque throughout the period of pandemic-related restrictions and we will remain extra-careful further on, when the travel bans will be lifted.

We are deeply optimistic about the future and we are certain that hospitality will endure because of its core values of beauty and generosity. Epoque Hotel remains open during this period, as a statement of its optimism and endurance. However, in compliance with all safety restrictions, the restaurant and events center are temporarily closed. We remain permanently in touch on our social channels and our newsletters and we continue to listen carefully to the questions and suggestions of our guests.

And because the best way to express hope and optimism is to not give up on our dreams, we welcome your future travel plans as we offer flexibility in our reservations and cancellation policy for both hotel stays and events bookings.

Thank you for your loyalty and graceful understanding during this time. We look forward to the pleasure of welcoming you very soon.

Warm regards and stay safe,


Diana Popescu

Owner & General Manager

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